Professional Home Visit Service
Expert IT Support
at Your Door
Professional IT assistance in the comfort of your home. WiFi setup, printer help, email configuration - we handle it all.
Certified Technicians
Efficient Solutions
Flexible Scheduling
Satisfaction Guaranteed
Transparent Pricing
Fixed rates, no surprises
£70
First Hour
£130
Two Hours
Save £10
£180
Three Hours
Save £30
BH1-BH12: Free travel
BH13-BH17: +£25 travel
Same day: +£10
Friendly, Patient Support
We explain everything in plain English - no jargon, no rushing
Patient & Understanding
Our technicians take the time to explain solutions clearly. We never rush or use confusing technical terms.
Professional & Trusted
All technicians are vetted, certified, and experienced. Your home and data are in safe hands.
Book Your Home Visit
Monday - Friday, 4pm - 7pm | Bournemouth & Dorset
1Select Services
2Choose Date
3Choose Time & Duration
Select a date first
Select time first
4Your Details
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Get in touch with our team for a quick consultation
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Free Travel
BH1 - BH12
Bournemouth, Westbourne, Boscombe, Southbourne, Winton, Charminster, Moordown
+£25 Travel Fee
BH13 - BH17
Poole, Sandbanks, Christchurch, Ferndown, Wimborne, Corfe Mullen
Frequently Asked Questions
What areas do you cover for home IT support?
We cover Bournemouth and surrounding Dorset areas including Poole, Christchurch, Ferndown, and Wimborne. BH1-BH12 postcodes have free travel, while BH13-BH17 have a £25 travel fee.
How much does home IT support cost?
Our fixed hourly rates are: First hour £70, second hour £60 (£130 total), third hour £50 (£180 total). Same-day bookings have a £10 surcharge.
What times are available for home visits?
Home visits are available Monday to Friday, from 4pm to 7pm. All services must be completed by 7pm.
How do I pay?
We require payment in advance for the minimum fee of £70, either via bank transfer or over the phone.
Can all problems be fixed at home?
Not all problems can be resolved at your address – this service is offered on discretion. Our team will advise if we need to take a device back to our office for repair. Many computer problems require significant time and access to specialist tools, so must be done at our store and cannot be completed whilst you wait.
What is the minimum charge?
We charge an hourly rate, with the minimum charge being one hour (£70).
Do you offer computer lessons?
We do not offer computer lessons – only support with IT issues, such as your printer not working, computer not connecting to internet, email problems, etc.